Privacy Policy

Privacy Policy

1. Data Protection at a Glance

The protection of your personal data is important to us. We treat your personal data confidentially and in accordance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

This Privacy Policy informs you about the processing of personal data when using our website.

2. Controller

The controller responsible for the processing of personal data pursuant to Article 4 No. 7 GDPR is:

CharterCargo Spedition GmbH
Sunderweg 2a
D-33649 Bielefeld
Germany

Phone: +49 (0)521 96 76 00 70
Email: info[at]chartercargo.de

3. Provision of the Website and Hosting

Our website is provided through an external technical service provider.

Whenever our website is accessed, technical information required for the operation, security, and stability of the website is automatically processed.

This may include the following data:

  • IP address of the requesting device
  • Date and time of access
  • Pages and files accessed
  • Amount of data transferred
  • Browser type and browser version
  • Operating system
  • Previously visited website (referrer)

The processing of this data is based on Article 6(1)(f) GDPR. Our legitimate interest lies in the secure and reliable operation of our website and in protecting it against misuse and attacks.

The data will be deleted as soon as it is no longer required for the stated purposes and no statutory retention obligations apply.

4. Cookies

Our website uses cookies. Cookies are small text files stored on your device.

Some cookies are technically necessary to ensure that the website functions properly. These cookies may be used without consent, as they are required to provide the online service.

Other cookies, particularly those used for analysis, statistics, or marketing purposes, are only used if you have given your consent.

You can change your cookie settings at any time through your browser settings or, where available, through the cookie settings menu on our website.

5. Contacting Us

If you contact us by email, telephone, or through contact options provided on our website, the personal data you provide will be processed.

This may include:

  • Name
  • Email address
  • Telephone number
  • Content of your message
  • Additional information voluntarily provided

The processing is carried out for the purpose of handling your inquiry and communicating with you.

The legal basis is Article 6(1)(b) GDPR if your inquiry is related to the preparation or performance of a contract, or Article 6(1)(f) GDPR based on our legitimate interest in proper communication.

Your data will not be disclosed to third parties unless we are legally required to do so or disclosure is necessary to process your request.

6. External Content and Technical Resources

Our website may use technical resources required for the presentation and functionality of the website.

These may include, for example, fonts, technical libraries, or other resources provided by the content management system or website template used.

If personal data is transmitted to external providers in this context, this will only take place in accordance with applicable legal requirements.

7. Data Security

We implement appropriate technical and organizational security measures to protect your data against loss, manipulation, unauthorized access, or misuse.

Our security measures are regularly reviewed and updated in line with technological developments.

8. Rights of Data Subjects

You have the following rights:

  • Right of access pursuant to Article 15 GDPR
  • Right to rectification pursuant to Article 16 GDPR
  • Right to erasure pursuant to Article 17 GDPR
  • Right to restriction of processing pursuant to Article 18 GDPR
  • Right to data portability pursuant to Article 20 GDPR
  • Right to object pursuant to Article 21 GDPR

You may withdraw any consent you have given for the processing of personal data at any time with effect for the future.

To exercise your rights, please contact us:

Email: datenschutz[at]chartercargo.de

9. Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates the GDPR.

10. Updates to this Privacy Policy

We reserve the right to update this Privacy Policy if technical or legal changes require adjustments.

The current version of this Privacy Policy can always be found on this website.